MC Markets Deposit FAQ: Answers on USDT/USDC Deposits
Understanding a few “whys” prevents losses better than memorizing steps. For step-by-step instructions, see “The Five-Step Deposit Tutorial.”
Understanding a few “whys” prevents losses better than memorizing steps. For step-by-step instructions, see “The Five-Step Deposit Tutorial.”
Introduction
Q1: Why are only these five coins supported?
A: BTC, ETH, SOL, USDT, and USDC are five mainstream assets with high liquidity, broad network coverage, and a high share of user holdings. Both USDT and USDC are pegged to the US dollar and work identically on the platform — just use whichever you already have; there's no need to convert specially.
Q2: Why can't funds be recovered if the network is chosen wrong?
A: The same token exists on multiple chains, each with a different address format, and they don't interconnect. Sending on the wrong network is like mailing a letter to a house number that doesn't exist — the post office won't return it, and the letter simply vanishes. Once a blockchain transaction is confirmed it is irreversible, and the platform cannot recover it. The core rule: the sending network must exactly match the network selected on the deposit page.
Q3: Why does arrival take 1 to 5 minutes?
A: External deposits require the blockchain to complete a certain number of block confirmations, and the platform only credits the funds once that threshold is met. Different networks have different speeds — Arbitrum is usually a few seconds, while Bitcoin can take tens of minutes. The platform charges no deposit fee; on-chain gas is borne by the sender.
Q4: Why is it recommended to transfer a small amount first?
A: When depositing to a new address for the first time, send 5 to 10 USDC as a test and only transfer a large amount after confirming it arrived. One test's gas fee is like buying insurance for your entire transfer — it confirms the address is correct, the network matches, and the process runs smoothly.
Q5: Where does the money go after a deposit?
A: By default, into the Spot Account. When you want to trade perps, transfer USDC to the Perps Account on the assets page — instant and free. Withdrawals are also initiated only from the Spot Account.
Q6: What do I do if something goes wrong?
A: If it hasn't arrived after more than 10 minutes, first use the transaction hash (TxHash) to check its confirmation status on a block explorer; if it's confirmed on-chain but not credited on the platform, contact support via a ticket and include the TxHash; when unsure, ask support first and don't retry repeatedly.
Further Reading
How to Deposit USDT/USDC to MC Markets? A Five-Step Tutorial
No Crypto? An On-Ramp Guide to Buying Crypto with a Credit Card
Risk Warning
Blockchain transactions are irreversible; funds deposited to the wrong network or address cannot be recovered. Supported networks and amount limits are as shown on the deposit page.
Disclaimer
This article is for general informational and educational purposes only and may not apply to the regulations or products available in your region. It does not constitute investment, financial, or trading advice of any kind, nor an offer, solicitation, or recommendation to buy, sell, or hold any digital asset.
Trading digital assets involves high risk, prices can be extremely volatile, and you may lose all of your invested capital. Leveraged trading can result in losses exceeding your initial deposit. Past performance is not indicative of, and does not guarantee, future results.
You should make investment decisions independently based on your own financial situation and risk tolerance, and consult a licensed professional adviser where necessary. While we strive to ensure the accuracy of the information in this article, MC Markets accepts no liability for any errors or omissions, or for any loss you may suffer from using or relying on this information.